To Patients, from Providers.
Healthcare Messaging that Helps.

RxInform is a secure platform serving healthcare providers to keep you informed and on track with your medications.

Since 2016, RxInform has helped millions across the U.S. manage their medications.

+50 Million Patients

+500 Million Prescriptions

95% Positive Ratings

Your Message, Your Health, Your Choice

One-quarter of new prescriptions are never filled, putting patient health at risk.

Half of refills are never picked up at the pharmacy, leading to many treatment failures.

New Prescription? Take 3 Simple Steps.

Step 1

Click the RxInform link
in the text to get started

Step 2

Enter your date of birth
to verify your identity

Step 3

Review your prescription to
receive education and savings

Over 200,000 Doctors and 15,000 Pharmacies Use RxInform

Practices and Hospitals

Message patients automatically when e-prescriptions are sent.

Pharmacies

Message patients automatically when e-prescriptions are received.

FAQs

  • Why did I get a text message?

    This secure message is automatically generated by your healthcare provider or pharmacy to:
    - Confirm that your prescription has been sent to the pharmacy
    - Allow you to review your prescription details and pharmacy information
    - Inform you about available savings or medication information

  • Are these messages safe and secure?

    Yes. This website is HIPAA-compliant and uses advanced encryption protocols to comply with security standards to keep your information safe. You can rest assured that no personal health information is stored on your device.

  • I’m having trouble logging in. What can I do?

    Please check that you are correctly entering your date of birth using the MM/DD/YYYY (month/day/year) format. After 3 failed attempts, you will be asked to enter your first name. If you’re still unable to log-in, please contact your provider to confirm your information was correctly entered in their system.

  • What if I have a question about my prescription?

    If you have questions about your prescription, please contact your provider or pharmacy. Do not reply to the text message you received, as it is an unmonitored number.

  • Is the discount card I received accepted at my pharmacy?

    The discount card is accepted at most US pharmacies. Simply show the card information at the pharmacy counter to lower the out-of-pocket cost for your medication.

  • How do I stop receiving messages?

    Simply reply "STOP" to any text message you received. Please keep in mind that by doing so, you'll miss out on future prescription discounts, and important information about your medication.

  • Who can I contact with additional questions?

    The number you received this message from is not monitored. For questions about your medication, please contact your healthcare provider or pharmacy directly. For technical support, please submit a ticket to our support team.

About Us

  • Since 2000, DrFirst has pioneered healthcare technology solutions and consulting services that securely connect people at every touchpoint of care to improve patient outcomes.

    Our technology can be used as stand-alone solutions or integrated within the workflow of electronic health records and health information systems. DrFirst products are used by over 300,000 healthcare providers, including more than 220,000 prescribers, in hospitals, clinics, and private practices throughout the U.S. and Canada.

  • Our growth is driven by our commitment to innovation and our passion for improving healthcare by connecting providers with the information they need, exactly when they need it. Our leadership in the industry has been recognized with numerous awards for our innovation, quality, and service.

  • The Healthiverse™ is our vision of a healthcare universe where everyone is connected in real-time to each other and to the information they need, so patients get the best care. The vast Healthiverse includes patients and family caregivers, medical professionals, hospitals, pharmacies, EHRs, payers, HIEs, pharmaceutical companies, and more.

    At DrFirst, we consider ourselves Guardians of the Healthiverse – dedicated to creating revolutionary products and services that close the gaps between information and people so that all sectors in healthcare can create better outcomes together.